Privacy Policy

Your Privacy
This page explains our privacy policy which includes the use and protection of any information submitted by visitors. If you choose to register and transact using our Portal or send an e-mail which provides personally identifiable data, this data maybe shared where necessary with other Government agencies so as to serve you in the most efficient and effective manner. An example might be in terms of resolving or addressing complaints that require escalation to other Government agencies.

Cookies
Certain websites (including our portal) generate ‘cookies’, which are collected by web-servers to enable them to recognise your future visits. These cookies do not permanently record data and they are not stored on your computer’s hard drive. Once you close your browser, the cookie is deleted.

Log Information
When you access this portal, our web servers will automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

Data Protection
Leading technologies including encryption software is used to safeguard any data given to us and strict security standards are maintained to prevent unauthorised access.
 
Storage Security
To safeguard your personal data, all electronic storage and transmission of personal data are secured and stored with appropriate security technologies.
 
Information Collected
No personally identifiable information is gathered during the browsing of this Portal except for information given by you via e-mails and feedback form , which is in a secure portion of the Portal.
 
Changes to this Policy
If this privacy policy changes in any way, it will be updated on this page. Regularly reviewing this page ensures you are updated on the information which is collected, how it is used and under what circumstances, if any, it is shared with other parties

Information and Feedback

1. Please contact us via the contact details provided on our Site or write to us at helpdesk@nc4.gov.my if:

• you require further information or clarification of these Terms of Use;
• you wish to report any violations of these Terms of Use.
• you believe in good faith that any content displayed on our Site and/or our security authentication system infringes any proprietary right that you hold; or
• you have any feedback or complaint on the content of our Site and/or our security authentication system;

2. We will respond to your e-mail within a reasonable time and take all reasonable steps to remove inappropriate or illegal content (if any) from our Site.
3. Please note that any feedback, information or complaint you provide to us shall be deemed to be non-confidential and we have the right to use them on an unrestricted basis